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Customer Questions and Answers for Cold Control by Whirlpool

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    • Part Number: AP3037004
    • MFG Part Number: 2198202
    • Made by: Whirlpool
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For Whirlpool Cold Control (Part Number: AP3037004)

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I ordered the part you suggested, (AP3037004), and now if you could give me some directions on how to remove and replace the parts I'd greatly appreciate it. Thanks, Jack

Jack for Model Number ED27DQXWN10

ANSWER Hello Jack. The cold control is in the fresh food section inside the control box. Since these controls are all electrical, please discontinue the power supply to the unit before starting. This model is a bit tricky to access. First, look at the fresh food wall opposing the freezer about halfway back. You should see a screw that removes a short plastic cover. Then the knobs have to be pulled out and the plastic strip (escutcheon) behind the knobs has to be carefully pryed out. There are screws hiding behind this plastic strip. There are also screws behind the control box, (two I think). If you look up at the fresh food ceiling directly behind the control box they are visible. You might have to remove a bulb or two. NOTE: When the screws are removed, the control box will drop and want to hang on a metal rod that leads back to the air damper assembly. Do not allow the control box to hang as this will break the plastic ear it connects to causing more repair expense and frustration. At this point I usually remove the cover held on by one screw at the top rear of the freezer compartment. This gains access to the four tabs that hold the damper assembly in place. The cold control can be accessed and replaced at this point. Note the routing of the cold control tube as the new one needs to take the same route and the plastic tube cover has to be taken off the old one and installed on the new one. Of course, reassembly is in the reverse order. Good luck and let us know if we can provide further assistance. 

Answered by AppliancePartsPros.com   |   Thursday, March 15, 2012

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