My side by side Whirpool regrigerator does not start running even if the inside temperature is 10 C (same on both freezer and refrig sides - I put a thermo meter inside), but when I tap on the temp control panel slightly it will starts. By reading the QAs on the site I think the cold control is bad, and I am ready to order the part to replace it. My question is this: there are two knobs on the panel (one for freezer and one for refrigerator) so presumbably there are two controls. How do I know which one I need to replace? Thanks a lot for your help. Tim166
ANSWER Hello Tim166. There is only one cold control 2198202 in the model number you provided. The freezer knob controls the damper in the unit.
Answered by AppliancePartsPros.com | Tuesday, May 15, 2012