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Customer Questions and Answers for Cold Control by Whirlpool

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    • Part Number: AP3120051
    • MFG Part Number: 819470
    • Made by: Whirlpool
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For Whirlpool Cold Control (Part Number: AP3120051)

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My original thermostat quit working and I installed this new one. I hooked the wires up (all three) and within 1 second of plugging it in, it fried. There's clearly a rattling inside the control now as well as a burnt electrical smell. The power into the control is a constant 120v (as I believe it should be). Did I get a defective control, or is there potentially something else going on? Thanks in advance!

Erich for Model Number EB22RKXXW00

ANSWER Hello Erich, Something is shorted to ground or this would not have occurred. With the unit unplugged, use a test meter TJMA-DMT3 to chase the circuit to locate the ground. There's a good chance that one of the hot wires is contacting the temperature tube on the temperature control. Drop the control again and make sure nothing is contacting the spade terminals. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html. Please let us know if we can assit you further. 

Answered by AppliancePartsPros.com   |   Thursday, May 10, 2012

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