The lower part of the agitator is not turning. I removed it and the shaft does turn when the cycle is on for washing. Can the plastic agitator be stripped?
ANSWER Hello Rob. Yes, the agitator may be bad and need to be replaced in the unit. Check and see if the splines are gone inside the agitator. If so, you will need to replace the part.
Answered by AppliancePartsPros.com | Wednesday, February 26, 2014