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Customer Questions and Answers for Control Board Kit by Whirlpool

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    • Part Number: AP4009231
    • MFG Part Number: 12002710
    • Made by: Whirlpool
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For Whirlpool Control Board Kit (Part Number: AP4009231)

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I have a problem with my 5 years old dishwasher. Last year I replaced my membrane touch pad since some buttone did not work. Now my problem is that the liquid dispenser/gel pacs are being released late. After the cycle is complete, the gel pac is sitting at the bottom of the dishwasher unused. Is this a microprocessor probem? If so, what part do I need? Thanks

Frank for Model Number JBD1100AWS

ANSWER Hello Frank. Check and make sure the dishwasher is filling with water. If so, make sure the dispen is clean and does not have alot of soap scum on it. If it is clean, you will need to replace the control board 12002710. Hope this helps. 

Answered by AppliancePartsPros.com   |   Saturday, April 14, 2012

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