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Customer Questions and Answers for Control Board Kit by Whirlpool

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    • Part Number: AP4009231
    • MFG Part Number: 12002710
    • Made by: Whirlpool
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For Whirlpool Control Board Kit (Part Number: AP4009231)

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Maytag dishwasher, latch broke first and replaced. Now none of the lights or display are working. The washer still works fine. I'm looking at order a new control board for it. Part number 12002710. Is that going to fix my problem?

John for Model Number MDB7601AWW

ANSWER Hi John. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Use a volt/ohm meter part #@ TJMA-DM1 to assist you in your diagnostics. Look at the control panel ribbon cable part # 6-919827 and make sure it is not kinked at the folds and flows smoothly. Use a pencil eraser to clean the connection and reinsert it into the board. If this does not relight the board then you need to go deeper in diagnostics mode. The service tech sheet will give the ohm's values as you check the control panel ribbon cable connections while pushing the commands individually. Then look at the inside of the control panel in the center where the power latch/switch assy pivots on the back side. If the V-tabs have broke then you need to replace the control board itself. Then insure the unit is properly leveled with all 4-legs touching the ground. The field service test will help from here. Be sure to let us know how we can help further . Thank You. 

Answered by AppliancePartsPros.com   |   Thursday, May 10, 2012

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