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Customer Questions and Answers for Control, Damper by Whirlpool

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    • Part Number: AP4013860
    • MFG Part Number: 12571701
    • Made by: Whirlpool
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For Whirlpool Control, Damper (Part Number: AP4013860)

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My freezer keeps freezing up on the coils to the point where we have to take the panel inside the freezer and defrost it when it freezes my refrigerator get very warm up to 50 degrees or higher we think we need a defrost control does it go by another name?

Diana for Model Number LSD2615HEW

ANSWER Hello Diana. 12002495 is the defrost timer. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Tuesday, August 14, 2012

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