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Customer Questions and Answers for Control by Whirlpool

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    • Part Number: AP4373610
    • MFG Part Number: W10196393
    • Made by: Whirlpool
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My refrigerator is side by side with with bottom mounted freezer. My issue is that water is leaking to the bottom of the freezer creating an ice skating rink. I have to remove this thick piece of ice every week. I had a repair man appraise my problem and he told me that I need a new computer board,which would cost me $450. What! My refrigerator is just a little over a year. Unbelievable! My question is, why can't I find this part and replace on my own? I can't seem to find this part anywhere. Can you help me?

Susanne for Model Number Whirlpool Gold GI6FDRXXY. Part no. W10310959

ANSWER Hello Susanne. That does not sound like the problem for the issue you are describing. It sounds like the drain line in the freezer is clogged and needs to be cleared out. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/319093-amana-bottom-freezer-ice-build-up-leaking.html 

Answered by AppliancePartsPros.com   |   Thursday, June 28, 2012

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