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Customer Questions and Answers for Control by Whirlpool

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    • Part Number: AP4373610
    • MFG Part Number: W10196393
    • Made by: Whirlpool
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The freezer works but has some frost on the inside top of its door. The refrigerator is not working. A couple of months back the unit was a little noisy. It is not noisy now. Any ideas what to check first?

Jim for Model Number ABR1922FES

ANSWER Jim, Check the baskets for articles hanging over the back or sides, holding the top of the freezer door open,and check that the door panel is sealing against the top flange, actually all the way around the opening. Check the freezer temperature, make sure the temperature is not below 0 dgrs. F. (preferably 3 to 5 dgrs) If the room air is infiltrating into the freezer compartment through a gap, ice accumulates on the evaporator and reduces air flow to the refrigerator compartment. Also check the freezer back wall for a heavy frost or ice build up on the complete panel, this would indicate a defrost issue. 

Answered by AppliancePartsPros.com   |   Thursday, November 01, 2012

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