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Customer Questions and Answers for Cooktop by Whirlpool

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    • Part Number: AP4358940
    • MFG Part Number: W10134951
    • Made by: Whirlpool
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For Whirlpool Cooktop (Part Number: AP4358940)

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The burner on light stays on all of the time. None of the burners are hot.

Ed W for Model Number rcc3024gq2

ANSWER Ed, you'll need to do two checks with a multi meter. At the infinite switches 3191049 and then at each burner sensor 8523698. At the switches, with the power to the cooktop OFF and the switches in the off position check for a "closed" circuit between the L1 and P terminals. They should all be "open " circuits, whichever switch has a "closed" circuit, would cause the light to remain on in the off position. If all the switch circuits check proper, you will need to access the burners, and at the sensor on the burner, you will need to check for an "open" circuit between the 1B and 2B terminals on each burner. Whichever sensor has a"closed" circuit is at fault and causing the light to remain on when cool. Thanks 

Answered by AppliancePartsPros.com   |   Friday, August 24, 2012

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