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Customer Questions and Answers for Defrost Heater Assembly by Whirlpool

  1. Our Price $41.04
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    • Part Number: AP4069923
    • MFG Part Number: 61006199
    • Made by: Whirlpool
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For Whirlpool Defrost Heater Assembly (Part Number: AP4069923)

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Opened frig this morning, spelled burnt plastic and temp was up to about 50deg. Freezer section seemed normal temp. Coils looked OK, slight amount of frost. Light bulb in lower section had burst, the housing had melted a bit. We assumed cause of the melt/burst was the door was left open, though we cannot seem to reproduce any condition which would cause the door to remain open. Checked the defrost thermostat/heater: reads normal (short) when cold. We're defrosting the frig now. Suggestions?

Richard for Model Number Jenn-Air JCD2389GES

ANSWER Richard, A few things to check, look at the lower hinges and door closer assemblys, make sure they're not worn or "dragging" (you may want to lubricate the assembly with some grease). Check the refrigerator for level in both directions, then raise the front feet 1/4 inch. This will help in closing and sealing the doors. Make sure there is nothing protruding from the door bins or shelves, and make sure the lower vegetable bins are closed completely. It takes very little to keep the doors from closing properly and sealing. 

Answered by AppliancePartsPros.com   |   Friday, March 29, 2013

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