My freezer is still frozen but the refrigerator is getting warm. This has happened several times. We always unplug it and thaw it out and it is fine for a few weeks and then happens again. What do we do??
ANSWER Melissa, it sounds like you have a defrost system failure. You will need to test the heater 12729128, defrost thermostat W10165425, and electronic control 12784415. You can test parts by using a MultiMeter TJMA-DM1. Here is a link from our free repair forum you can refer to for help with using a multi meter. Hope this helps, thanks! http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Answered by AppliancePartsPros.com | Friday, May 10, 2013