My Kenmore washer will not agitate or drain. The motor buzzes. I replaced the motor start capacitor and timer. No luck. The washer still won't agitate or drain and the motor still buzzes. What do you think?
ANSWER Pat, First, separate the drain pump 3363394 from the motor and check to see if the pump is clogged or the bearings have seized and is causing the motor to "drag" and hum. Separate the motor from the gear case, Turn the coupler several revolutions in both directions, to test and ensure the transmission is not "locked up". Then check the wires for loose connection and replace the motor if all's OK.
Answered by AppliancePartsPros.com | Saturday, May 11, 2013