Why won't the door latch work when I try to close the door?
Cindy for Model Number Neptune MAH6500AWQ
ANSWER Hello Cindy. Check the strike on the door and make sure it looks good. If so, it sounds like the latch assembly 22003593 is bad and will need to be replaced in the unit.
Answered by AppliancePartsPros.com | Tuesday, August 14, 2012