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Customer Questions and Answers for Drain Pump and Motor Assembly (calypso Style Washer) by Whirlpool

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    • Part Number: AP3776224
    • MFG Part Number: 285990
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Drain Pump and Motor Assembly (calypso Style Washer) (Part Number: AP3776224)

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Washer is only 8 yrs old.a few weeks ago the washer would attempt to complete a cycle but it sounded like cycle was attempting to complete but I could hear it comming on and going off during this time the timer would not move if I pushed the stop button opened the lid,shutthe lid then after a beep or 2 push start it would complete the wash,I am not getting any codes at all. Ran diagnoistics tests and everyhing was complete with no issues, Then used the washer a few times after that no issues at all,then the same issue occurs again,this time I start to get some humming, follow the same steps as before then wash completes, now attempted to wash 2 day washers fills up on whites cycle, then I hear a beep I go to washer I have an FL code with a flooded floor water from the washer I shut washer off unplug still hear water going in washer then I shut the water valve off. later plug washer in attempt to drain with spin/ rinse cyle I have humming,again no codes. also sounds like motor is trying to work but doesnt water again comes from under washer.shut off, unplugged. Ran diagnostic tests again all is well completed the tests with no issues.everything filled, spun and drained fine with test.replaced the machine control board, turned on, washer fills partially and stops filling then get humming again.Please help...

Kim D. for Model Number GVW9959KQ2 Calypso

ANSWER Hello Kim. Make sure both the hot and cold water valve 9724754 is working properly. This could be where the hum is coming from. If the hum is from the motor, replace the motor control board 8541034. Hope this helps. 

Answered by AppliancePartsPros.com   |   Monday, January 23, 2012

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