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Customer Questions and Answers for Drain Pump Assembly by Whirlpool

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    • Part Number: AP4372886
    • MFG Part Number: 35-6465
    • Made by: Whirlpool
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For Whirlpool Drain Pump Assembly (Part Number: AP4372886)

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I'm having periodic problem with the washing machine shutting off with the tub still with water or the clothes still soaking wet. After reading your previous threads, few questions dawned on me. (1) You mentioned that this is a high volume pump. Does the pump run all the time? (2) Is there a drain valve that prevents the water from draining during wash as well as rinse cycles? (3) Should I hear a steady rush of water out the drain hose from the start to the end of the drain cycle?

Don for Model Number MAV5000AWW

ANSWER Hello Don. First check the thrust bearing 12002213 and make sure it is working properly and is not worn or broken. The pump runs when the motor is in the spin mode. It does run through the entire spin cycle. If the tub is not spinning properly, the water will not drain all the way out. See if the thrust bearing is your problem. Hope this helps. 

Answered by AppliancePartsPros.com   |   Monday, March 21, 2011

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