I replaced the motor on a whirlpool duet because it won't spin anymore. After replacing the motor and putting the dryer back together, and turning the machine on, the drum spins, but now it won't stop spinning. Pressing the cancel button turns off the control panel, but the machine keeps running. Even if the machine is spinning, there is no heat. The only way the machine can be stopped is if you open the door, or pull the plug from the wall socket. On timed dry, the minutes do not count down. The control panel was working fine before I replaced the motor. Is the control board now damaged?
ANSWER Hello Romano,
You should pull the tech sheet and perform the tests recommended on it. This sounds like more than one problem. The unit not stopping at the end of the cycle could be a stuck set of relay contacts on the main board. The not heating complaint could be the ignitor or the coils on the gas valve. This is a situation where troubleshooting will be necessary to pinpoint the trouble.
Answered by AppliancePartsPros.com | Friday, January 03, 2014