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Customer Questions and Answers for Drum Support Roller by Whirlpool

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    • Part Number: AP4008534
    • MFG Part Number: 12001541
    • Made by: Whirlpool
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For Whirlpool Drum Support Roller (Part Number: AP4008534)

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Three issues going on and need to know what to buy. First- felt in front and rear is torn and hanging out. Second- Leaving black marks on all the clothes. Third- when dryer on making a thumping noise like a shoe is in there.

Bill for Model Number MDE6000AYW

ANSWER Hello Bill, To address the first two issues at the same time, if the seal 33001807 is worn, the clothes will get caught where the seal shouold be taking up the slack. This is where the black marks are coming from. The clunking is most likely a failed drum roller 12001541. A bad drum roller will also contribute to the gap where the drum seal is located and cause the unit to catch clothes more often. 

Answered by AppliancePartsPros.com   |   Monday, September 30, 2013

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