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Customer Questions and Answers for Dryer Thermal Cut-Off Kit by Whirlpool

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    • Part Number: AP3094244
    • MFG Part Number: 279816
    • Made by: Whirlpool
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For Whirlpool Dryer Thermal Cut-Off Kit (Part Number: AP3094244)

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Hello, My daughter's dryer heats and works great some times on any of the drying cycles, but it won't heat at all at other times. I replaced the heating element I purchased from you recently since I found it scorched and cracked in places. Thought that fixed the problem when it heated up right after installing, but the dryer has this intermittent no-heat problem. Thanks for your time.

Ron for Model Number GEX9868JQ1

ANSWER Hello Ron, I would start at the receptacle and the terminal block. To check the receptacle, unplug the unit and inspect the power cord prongs that plug into the receptacle. If there are any burned spots on the prongs, the receptacle is loose and will require replacement. If not, remove the cover where the power supply cord attaches to the unit, (with the unit still unplugged), and check for loose connections at the terminal block. Let me explain why we are looking here. You see, the only part of the dryer that is 240Vac is the heating element. Everything else is 120Vac. This basically means that the machine can run and seem to operate correctly but not have heat if the leg of voltage that powers the motor is the one intact. If the other one is dropped, of course, it then will not run. If the unit will not run, the centrifugal switch will not make and the heat won't work either. Another issue I have seen multiple times is a bad breaker in the breaker box. This will produce the same results. 

Answered by AppliancePartsPros.com   |   Wednesday, November 07, 2012

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