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Customer Questions and Answers for Electronic Control Board by Whirlpool

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    • Part Number: AP4360738
    • MFG Part Number: W10189966
    • Made by: Whirlpool
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For Whirlpool Electronic Control Board (Part Number: AP4360738)

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I have a Whirpool Cabrio washer model WTW6600SW2 which as developed a serious problem with Out of Balance (UL). I tried leveling the unit, cleaned, greased and serviced the suspension system, removed the agitator and drum to clear any debris. I inspected the supports and sus[pension, and it all appears to function normally. No broken or misplaced parts, but is it possible for the springs to wear out? I tried small, perfectly balanced loads (4 towels evenly spaced, 4 shirts evenly spaced, 4 pants evenly spaced) and no matter what i do it repeatedly goes off balance and bangs loudly before stalling with the UL code. The only load the runs OK is a very small (light) load. Heavy loads cause frequest UL stalls, and i cannot even get a load done. Any ideas on how to resolve this?

Jim for Model Number WTW6600SW2

ANSWER Hello Jim. The springs can wear out. You will need to replace the suspension springs. Hope this helps. 

Answered by AppliancePartsPros.com   |   Wednesday, March 23, 2011

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