When you turn the power on the panel is out of sequence. You point at Normal and it is ok, but when you turn to Heavy Duty the light for Casual lights up. The rest of the settings are all off. We ordered P/N 3978994 and received P/N 3978981 and it did not work as it should. Please advise.
ANSWER Hello Sally,
You should have received W10111606. This is the one listed for your unit. Both of the numbers you listed cross to this control I believe you have the correct one. It sounds more like the knob and shaft have been pulled from your unit and reinstalled incorrectly.
Answered by AppliancePartsPros.com | Friday, April 25, 2014