I had the same issue as Donald above. I replaced the burner myself and it looked similar enough but before only the inner ring worked and after replacement, only the outer ring works now. Did Donald get his issue resolved. I would like to return but do not know what to re-order.
ANSWER Lisa, The first thing to check is the wiring at the new element. some of the terminals on new or "substitue" elements are in a different location from the original element, and you may have the wires "crossed". Another possibility could be a faulty infinite switch or wire to the element. A model number of your range would be a great help. Thanks and Good Luck
Answered by AppliancePartsPros.com | Tuesday, May 08, 2012