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Customer Questions and Answers for Element-Surf by Whirlpool

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    • Part Number: AP3767588
    • MFG Part Number: 8185649
    • Made by: Whirlpool
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For Whirlpool Element-Surf (Part Number: AP3767588)

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The hot surface light on my Whirlpool gold cook top will not go off. I have tried heating all the elements on"HI" for 5 minutes , I have reset the circuit breaker. Same result in both cases: light will not turn off. I have also "jiggled " the on-off knobs with the same result. light stays on. Additionally, when I turned all the elemets to high for 5 minutes, all the elemets glowed and showed no broken elements. Can you help me troubleshoot this probelm and give me installation/repair instructions? I do have a magic chef cook top model # 88lk-6, ser. no. 02c14799322 for spare parts. Thx, Richard Ebner

Richard E. for Model Number gjc3034hb3. ser.# xk3501115

ANSWER Hi Richard. Can you start the test cold. Then test burners one by one to determine which one is allowing to send power to the pilot light. The sensor contacts on whatever burner is stuck. You want to determine which burner is defective. If you have parts on the side already,then contact us if we can assist you further. Thank you. 

Answered by AppliancePartsPros.com   |   Friday, September 16, 2011

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