24/7 Customer Support

:

Customer Questions and Answers for Element (triple) by Whirlpool

  1. Our Price $135.23
    Compare At $160.92
    You Save $25.69
    • Part Number: AP4100024
    • MFG Part Number: 74011093
    • Made by: Whirlpool
    Add to Cart

Questions & Answers

For Whirlpool Element (triple) (Part Number: AP4100024)

Answer or Comment

View all Questions

I believe my door locking mechanism is not operating properly. the oven light will not shut off and regardless of what I try the -self-cleaning cycle will not engage by locking the door. The control panel displays the word door for 4-5 sec then cancels the self cleaning option and reverts to displaying the time. how can I fix this problem? Thank you Misty

Misty for Model Number MES5775BAB

ANSWER Hello Misty, This sounds like the door lock mechanism 74010819 has failed. The clock could be at fault, so you should check to make sure voltage is getting to the door lock mechanism when it should be locking. If it is, the door lock mechanism has failed. If there is no voltage getting to the mechanism, the issue is in the clock assembly 5701M881-60

Answered by AppliancePartsPros.com   |   Wednesday, October 24, 2012

We are Safe, Secure, Dependable and Trusted
  • BizRate.com Customer Certified Site - Click to Verify