Front load tumbler duet door lock will not open.
If the door will not lock will not open then the door lock assembly would need to be replaced. To get the door open you will need to remove the lower panel on the front of the unit. Once off you will need to reach your hand up to the bottom of the door lock assembly and there will be a tab at the bottom that you will pull down on to release the door lock.
Answered by AppliancePartsPros.com | Wednesday, January 22, 2014