Just bought AP3037004 (2198202) - Cold control (second in 18 months) and still the freezer (except top quick freeze shelf is cold but fridge is still warm about 50F. Would this part be a solution to our problem? Thanks for helping me track down this problem. Our freezer is 12 years old.
ANSWER Hello Annette. Check and make sure the fan motor in the freezer is working properly and the damper is working properly. Also check for a defrost issue in the freezer. It sounds like the air flow into the fresh food is blocked by something in the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Answered by AppliancePartsPros.com | Thursday, May 17, 2012