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Customer Questions and Answers for Heater by Whirlpool

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    • Part Number: AP3861946
    • MFG Part Number: 2315530
    • Made by: Whirlpool
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For Whirlpool Heater (Part Number: AP3861946)

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When my freezer start to have a lot of icing on the freezer wall thing don't get cold in the Refrigerator and freezer what could cause this problem and if it is a part that I need.

Jr for Model Number Kenmore 10674232401

ANSWER Hello JR. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Saturday, June 30, 2012

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