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Customer Questions and Answers for Heater by Whirlpool

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    • Part Number: AP4321914
    • MFG Part Number: 2323198
    • Made by: Whirlpool
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For Whirlpool Heater (Part Number: AP4321914)

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My freezer started dripping and noticed refrig was not cold. Pulled it out cleaned coils and vacuumed. It was unplugged for 1 1/2 hours. Then plugged it in and checked about 1/2 hr later. Both refrig and freezer getting cold. Heard it making ice, then about a couple hours later saw ice maker was dripping again. I know there are a couple of possibilities.One being defrost control board. How would I test it to know if that is the part I need. Please walk me thru what it could be and how to diagnosis Thanks !

Bob for Model Number ED5FHEXMS00

ANSWER Bob, did you ever notice a patch of heavy frost, or ice on the back wall of the freezer, this would indicate a defrost problem. If all you have is an icicle from the icemaker drip, it's most likely causing the evaporator fan to seize up and not turn and ciculate the air. If that's the case you'd want to consider a new fill valve W10408179 or adjusting the fill time/level of the icemaker. Thanks and Good Luck 

Answered by AppliancePartsPros.com   |   Wednesday, October 26, 2011

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