Water was leaking form under the washer. When I removed the casing, I saw the white plastic strain relief collar for the effluent hose had not been connected, and the hose had been rubbing on the laundry rooms concrete floor until it had worn through.
1) Would this be considered a manufacturing defect?
2) How would I get a replacement hose since the one in the photos on your site dont look the same as the one I have?
ANSWER Hello Peter,
The drain hose could have come out of the clip over time. Part 40922 is a drain hose extension in case the drain hose is not long enough. The correct drain hose for your unit would be W10096921. The drain hose may look different in appearance as far as color but is the replacement for your unit.
Answered by AppliancePartsPros.com | Thursday, December 06, 2012