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Customer Questions and Answers for Ice Dispenser Drum by Whirlpool

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    • Part Number: AP3109184
    • MFG Part Number: 4388736
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Ice Dispenser Drum (Part Number: AP3109184)

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Water and Ice dispenser does not work. Purchased refrigerator in 2010. When release is pressed to dispense either ice or water, it is just dead. No noise or anything. It is unlocked and a new filter is in place. Makes ice just fine. Any clue what this might be and whether it is covered under normal warranty?

Linda for Model Number KSRG25FVMS02

ANSWER Hello Linda, You should first check at the door hinge to make sure the harness is plugged in securely. If no problem is found there, the W10206221 probably has one or more pins broken that hold the micro switch in position. The second issue should be covered under warranty if the warranty is still in effect, (the manufacturers warranty only covers functional parts for one year). The only way this would be covered would be if you purchased a service agreement that is still in effect. 

Answered by AppliancePartsPros.com   |   Tuesday, January 08, 2013

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