The ice maker is making ice and the water dispenser works fine. However the ICE DISPENSER does not work. The door opens when you depress the paddle, but there is no sound. I tried turning the bucket drive that is attached to the ice dispenser motor by hand - at first would not turn but got it to turn with significant effort. Very hard to turn seems frozen.
You will want to test the auger motor to make sure that you are getting 120 vac to the auger. If you are then the auger motor would need to be replaced.
Answered by AppliancePartsPros.com | Thursday, April 25, 2013