Everything works and sounds as it should but the coupler feels like it's stripped. It's too weak to push or turn the coil-like metal that pushes the ice out of the dispenser. Is this the part that should be replaced?
ANSWER Hello Jodel. You will need to replace the coupler W10169511, not the motor. It is either cracked or stripped. Hope this helps.
Answered by AppliancePartsPros.com | Thursday, April 07, 2011