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Customer Questions and Answers for Icemaker by Whirlpool

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    • Part Number: AP4360427
    • MFG Part Number: W10190961
    • Made by: Whirlpool
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For Whirlpool Icemaker (Part Number: AP4360427)

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My question is the ice machine is not making Ice, the control on the door works and when I put a jumper between points T to H the Ice maker does not turn. What can this be? What other recommendations do you have?

Sandy Guerra for Model Number Whirlpool Refrigerator Mod ED2KHAXVB00

ANSWER Sandy, With the unit having a emitter board in it the jumper between T and H may not work properly. You will want to check the light on the emitter board. When you open the freezer door the light should be flashing on the right wall. If the light is not flashing then push in on the flapper on the left door and hold the light switch to see if the light is flashing. If it is not then the emitter board is bad. If it is then the unit is in a harvest mode and if the fingers are not turning then the issue would be the motor on the unit. If the light is flashing when you open the door then press the flapper and see if the light glows solid, if solid then the issue would be in the icemaker. If the light continues to flash then the issue would be in the emitter board. 

Answered by AppliancePartsPros.com   |   Thursday, July 24, 2014

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