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Customer Questions and Answers for Icemaker by Whirlpool

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    • Part Number: AP4360427
    • MFG Part Number: W10190961
    • Made by: Whirlpool
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For Whirlpool Icemaker (Part Number: AP4360427)

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I tried posting this in the repair forums but it got rejected twice. My Whirlpool model ed2fhaxsl00 icemaker will not make ice. I do not feel comfortable testing with probes because it is a side-by-side and I do not have good access to the face to insert the probes. I tried adding water to the tray. It took a long time to freeze but would not kick out the cubes. I was able to take the icemaker out and allowed it to thaw to get rid of the cubes, then reinstalled it and it still did not work. The water nozzle on the inside appears to not be frozen - I stuck a q-tip up it and it went past the seal OK. I also held the flapper down and the infrared light stayed on. Should I get a new icemaker and pray it works? They are about $130 online and look like an easy fix. If it is a frozen line, it looks pretty complex to get into all the areas because it is well integrated into the freezer housing. I viewed internet videos for suggestions but they all seem to deal with top freezer mounted icemakers that have easy access to all parts. My fridge is side-by-side and everything is too tight or covered up. The ice tray does look discolored, so it may be ready to start peeling the paint anyway. Any suggestions would be appreciated!

Chris for Model Number ed2fhaxsl00

ANSWER Chris, You could still have an issue with the sensor system, or the icemaker. You really do need to remove the ice maker and run the resistance and voltage checks. We're sending you some information that should help you out. Good Luck and Thanks 

Answered by AppliancePartsPros.com   |   Monday, April 30, 2012

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