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Customer Questions and Answers for Icemaker by Whirlpool

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    • Part Number: AP4360427
    • MFG Part Number: W10190961
    • Made by: Whirlpool
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For Whirlpool Icemaker (Part Number: AP4360427)

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The icemaker has stopped working in my Maytag MSD2254VEY01 refrigerator. It has been a problem (off and on) in the past and is about 3 yrs old. How do I remove the unit to test? I do not see how to unplug it. Water does flow to the dispenser.

Ed for Model Number MSD2254VEY01

ANSWER Hi. Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. Remove the lower toe kick panel and read the folded sheet that pertains to the in door ice maker. It uses a Infra red electronic control that is mounted to the inside freezer wall at the upper sides. It monitors the amount of ice in the bin and commands the ice maker to cycle when needed. With the door open and the inner door switch taped shut, then close the flapper on the lt. side control and count the infra red light flashes. The sheet will instruct the code meanings. Electronic controls are part # W10757851. Remove the one on the left and see if you have 120 vac to the board on the center 2 wires. If so then replace the boards. Remove the ice maker lower 2-mount screws from the bottom and carefully slide the ice maker out. Then with it still plugged in, slide it in front -to - back. Remove the front white cover. Insert the volt meters lead into the "L" (line +120vac) And the "N" (neutral -negative). If you have power there then the wiring to the ice maker is good. Strip a 4" length of # 14 gauge wire off on each end. Insert it into the "t" and "h" and quickly place the ice maker into normal place so the water fill tube will correctly be inserted into the ice maker. After 3-seconds remove the jumper and await fill. After a brief time the water valve should energize and send 6-7 seconds of water fill. Make sure the water line coming to the fill tube is not broken or the fill tube frozen. If so repair the tubing or remove the fill tube and dry out completely. If the tube was frozen blocking water fill then replace the water valve part # W10408180. Ohm the water valve coils for resistance (green side is ice) and make sure they are not shorted to the case as well. Thank You. 

Answered by AppliancePartsPros.com   |   Saturday, November 03, 2012

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