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Customer Questions and Answers for Icemaker by Whirlpool

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    • Part Number: AP4360346
    • MFG Part Number: W10190965
    • Made by: Whirlpool
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For Whirlpool Icemaker (Part Number: AP4360346)

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Came back from vacation and found the electric had cut off, refrigerator was a mess. The ice maker is not working. After waiting a day I defrosted the ice out of the ice maker. Does the freezer make have to reach a certain temp to start going through its cycle. The plastic tines are half way up and don't seem to be moving. How does the front cover come off? The ice ice tray is empty at this time.

Roger for Model Number ED5FVGXSSO3

ANSWER Hello Roger, The temperature has to be at least 15 degrees for the icemaker to cycle. The temperature of the freezer should be at about 0 degrees. If you are getting proper temperature then the icemaker should cycle. To remove front cover of icemaker off, where the white cover and black plastic meet, you will look on the icemaker for a place to put screwdriver to pop cover off. Once you get the cover off you should be able to pull the icemaker module off and check for damage to the motor module. you can also test the heater and thermostat for continuity. No continuity means the part is bad. The thermostat should be at correct temperature to read closed. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Answered by AppliancePartsPros.com   |   Thursday, December 13, 2012

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