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Customer Questions and Answers for Kit, Water Valve by Whirlpool

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    • Part Number: AP4009555
    • MFG Part Number: 12002193
    • Made by: Whirlpool
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For Whirlpool Kit, Water Valve (Part Number: AP4009555)

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After chaning water filter I cleared the line. Worked normally, water emerged, then a bit of air then water again with a little blow out. I thought all was well. Then, withut prompting water started gushing out of water dispenser. Shut off water. Then panel seemd to indicate a power outage and it came back on while fridge was on. It did that one more time then panel seemd fine as is now. I unplugged fridge and made inspections. Dispensoer switch seems fine as it illuminates light when deressed so it must close. Then pwered back up with water hit dpesner and the water no longer flowed from dispensoer. I sipectec conenction at main inlet valve and secondary valve. All seemd fine. Disconenected water supply and copnfirm sufficent pressure to inlet valve. I then enpited ice tray andbeleove heard water enter tray. But stillnothing form dispensoer. That seems to conclude its the secondary valve assembly correct? My questions, is ther another possible problem. I suspect it could be a short fromt eh switch to the valve. I can try to check that with a voltage meter. But my suspciioj it is likley the seconaday valve. Secondly, if it is the secondary valve, it is a good idea to go ahead and replace the inlvet valve. the fridge is 10 years old. BTW I love your forum and purchased a system board from this outlet for the same fridge a few years back.Thank you.

M. J. for Model Number ARS 9269B I think

ANSWER Hi M.J. First of all we thank you kindly about the comment of our web site. We are a growing company that strives continuously to keep on the "edge" to be able to assist the customers. Thank You. From all gathered @ what you have done , all is still leading to a weak coil or mechanical hold internally in the valve. All valves nowadays are made out of a plastic body. Unless you have a kinked water line as the fridge is pushed into place, I suspect the valve being defective after a few good seconds, then fail to keep energized as the coils are electrically opening. So the body at the metal /plastic areas will spring a very tiny leak and spray out and you wont even know it is defective. So it is a very good defense especially being 10 yrs old. It is part # 12002193. Thank You. 

Answered by AppliancePartsPros.com   |   Saturday, December 10, 2011

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