Hello, I tried removing the coupler but my shaft turns freely both directions. I ended up removing only the black rubber which composes the coupler and left with a metal ring connected to the shaft. Should I remove it as well and how? It's connected firmly to the shaft. Thanks, Oren
Oren for Model Number 5KSB52EBU4
ANSWER Hello Oren, yes the metal ring comes off as well. There is a video on removing the coupler 9704230 on our website and here is a link to a few postings on our Repair Forum with other ideas on how to remove it. Hope this helps! http://forum.appliancepartspros.com/blender-repair/62084-how-replace-coupling-kitchenaid-blender.html
Answered by AppliancePartsPros.com | Thursday, October 25, 2012