I phoned in a few days ago to get stainless steel nobs and recieved these. They are the same ones that I currently have which are melting. The radiant heat from the oven is melting these nobs. They look like stainless steel but are not. Do you have any stainless steel nobs that could replace these? This is the second time in 2 years that I have had to replace these knobs.
ANSWER Hi Susan. Using model # [KGRA806PSS00]. Lets see if we can find out why the issue still occurs. Open the door and see if the door seal is spongy. Feel the seal and see if the door seal pops back into the shape as new. Most door seals will get hard or around the top latch area's. This leaking will allow the bottom of the knobs to overheat. The door seal is part # W10074200. Thank You.
Answered by AppliancePartsPros.com | Tuesday, April 03, 2012