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Customer Questions and Answers for Latch by Whirlpool

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    • Part Number: AP3132716
    • MFG Part Number: 4451424
    • Made by: Whirlpool
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For Whirlpool Latch (Part Number: AP3132716)

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After the self clean cycle the door remained locked - even after an overnight cool down - and the error code F5-E1 appeared. I have tried resetting the power with the breaker and restarting the clean cycle and then canceling it but the code comes back and the door remains locked. Is there a way to manually unlock the door?

Debbie for Model Number rs696pxgb0

ANSWER Hello Debbie. Use a butter knife or an ice pick and reach through the vent and unlock the door on the unit. You will need to replace the latch assembly 4451424 and the control board to repair the unit. Hope this helps. 

Answered by AppliancePartsPros.com   |   Monday, March 05, 2012

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