Our upper door latched shut during a clean cycle and will not open. Fault codes are F5 E7. How do I open the door to find model number and/or to service the oven?
ANSWER Hello Erik. You will need to use an ice pick and reach into the grill and hold the latch back as you open the door to get the model number. Then we can look up the error code for you. Thanks.
Answered by AppliancePartsPros.com | Monday, February 04, 2013