The lid we received (WPL 9704920) is completely wrong for our Kitchen Aid Blender (KSB5WH). Our glass jar is a screw on cap, and the part you sent does not screw-on or fit inside the rim. Also There is no gasket in the cap you sent, which is what we wanted in the first place. We will be sending it back. What's the deal here?
ANSWER Frank, if your model is KSB5WH or KSB5WH0 the lid would be included in the upper blender assembly 4176524 and has been discontinued with no further replacements available from the manufacturer. Here is the link to view our return policy, thanks! http://www.appliancepartspros.com/customerservice/returns.aspx
Answered by AppliancePartsPros.com | Thursday, March 01, 2012