I turned the washer on and the lid slipped out of my hand. It fell back onto the dial and the water stopped. So I pulled it back out and no water came on. Why? Did the weight of the lid snap something in there? I can't find the model number but have other numbers like serial number SM 8525660, or type 848 and then there's CU 3124938. Any idea on what might be broken? Thanks for your help, Mrs. Myrs
ANSWER Hello Mrs. Myrs,
First off, you have to get way down to see the model number. It is on the I.D. tag where you found the serial number but is practically hidden by the bottom edge of the lid.
Also, did the lid fall and hit the lid switch or did it fall against the timer? You need to close the lid down slowly and listen close. When the lid switch is activates you will hear a very low, faint clicking noise. This click is the lid switch. If it fell back on the timer knob, it should have damaged nothing. It is designed to turn the machine off when the lid opens up to contact with the timer knob. If you dropped the lid to the closed position, it damaged the lid switch. I would gladly give a part number, but I cannot look up the part number without the model number. We can happily look up the part number for you if you would please post the model number.
Answered by AppliancePartsPros.com | Tuesday, April 24, 2012