Hi, My water dispenser is not working, however ice dispenser is working. I thought the micro switch was broken so, I switched them around between ice dispenser and water dispenser. The ice dispenser still works but water dispenser does not. I hear the click noise when I hold the lever, so the lever is pushing the switch on micro switch. I saw the water flowing from back of the refrigerator when the ice maker is turned on. We always keep it off as we rarely use it. What could be the problem here? Thank you, Sam
ANSWER Hello Sam,
This sounds like the water line in the door and/or the water reservoir in the bottom of the fresh food section has frozen. You can try turning the freezer temperature setting to a warmer setting and the fresh food setting to a colder setting. This will increase the air circulation throughout the unit and stop the cold air from "migrating" to the bottom. When you do this, you need to let the units' temperature stabilize for 24 hours before attempting to dispense water. If this isn't fast enough for you, you can remove a crisper drawer and heat the water reservoir with a hair dryer.
Answered by AppliancePartsPros.com | Tuesday, April 09, 2013