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Customer Questions and Answers for Motor Assembly by Whirlpool

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    • Part Number: AP4024680
    • MFG Part Number: 21001950
    • Made by: Whirlpool
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For Whirlpool Motor Assembly (Part Number: AP4024680)

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Washer does not drain or enter spin cycle. Wife said she smelled burning rubber odor.(motor?) Pump is not clogged and pump pulley turns freely. Thrust pulley and brake operation good when turned in both directions. Motor pulley does not turn as "freely" as other two pulleys. Should it? I can turn it by hand but it does take some effort. Timer hums and vibrates when entering drain/spin cycle, and timer indicator stays at rinse cycle position. At this point I am thinking its either timer or motor. I intend to check for clothing stuck between inner and outer tubs. I just asked wife if she was certain washer had agitated before stopping at drain/rinse cycle and she is not sure. How does motor overheating protection function work? Where do you suggest I go from here? Thanks!

Steve for Model Number MAV6300AWW

ANSWER Hello Steve. If the pulley is burnt or the motor is tight in the unit, you will need to replace the motor assembly 21001950 in the unit. Make sure there is nothing between the tubs on the unit. 

Answered by AppliancePartsPros.com   |   Saturday, June 30, 2012

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