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Customer Questions and Answers for Motor Assembly by Whirlpool

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    • Part Number: AP4024680
    • MFG Part Number: 21001950
    • Made by: Whirlpool
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For Whirlpool Motor Assembly (Part Number: AP4024680)

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Four months ago the machine would stop agitating in the middle of a wash cycle. It spins and drains fine. I installed a "transmission pulley and bearing kit" and a new belt. The agitator turns freely in the agitator direction, and in the spin direction. Still does. The problem continued. Found that by initiating a spin cycle for a few seconds, and going back to the wash cycle, the machine would agitate. Sometimes for the rest of the full wash cycle, sometimes for a few minutes, and at times for multiple loads. When the agitatation stops, there is a humming sound, but no smell of burning belt. It does not matter what wash cycle is used - whites or permanent press. There is a very loud clunck when the agitator goes from fast to slow, and there is a loud vibration and sound that is in time with agitator motion. Today I took the front panel off and watched as it shifted from fast to slow. It is from the motor area, and there is significant movement of the motor/motor plate. The loud vibration is coming from the motor. I am also looking for a good guide to removal and replacement of the motor, and in particular the motor pibot spring

Michael for Model Number MAV6000AWW about 12 years young

ANSWER Michael, We take for granted you mean you installed a Thrust Bearing kit 12002213 If the bearing assembly is installed and adjusted properly, if you rotate the pulley counter clockwise, the brake should release and the tub should start to rotate in the spin direction in 1/2 to 3/4 of a revolution. If you turn the drive pulley in a clockwise direction, a helper should be able to see the agitator move back and forth, with little or no noise or resistance. You will need to recheck the adjustment on your cam, and check the splines on the inside of the agitator, to make sure they arent stripped. 

Answered by AppliancePartsPros.com   |   Monday, September 17, 2012

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