Note: This question is for the older version of this part, but we thought you might still find it helpful
The ram will not do down on my Kenmore trash compactor. Turn the knob to start and the motor runs fine, and the ram sounds like it tries to go down but doesn't move. I have checked the drive chain and tightened all bolts. I replaced the directional switch thinking that was it, but it made no difference.
ANSWER Bob,Remove the top and check for a broken or damaged power nut 9870163 or cap 9870775 on the ram assembly. Thanks
Answered by AppliancePartsPros.com | Wednesday, June 27, 2012