Note: This question is for the older version of this part, but we thought you might still find it helpful
Appliance age is approx 20 years. Compactor does not fully compact the material in the drawer. The motor and ram function fine but the ram reverses before it has compacted.
You will want to check the directional switch at the top to make sure that it is adjusted properly. If this checks ok then the motor switch W10439651 would be faulty and need to be replaced.
Answered by AppliancePartsPros.com | Tuesday, April 30, 2013