My mom's machine will not drain and shows an error code F-11. A repairman said the Motor Control Unit needs to be replaced and qouted $398. How difficult is it to replace the MCU? Thanks for your help.
ANSWER Hello Robert,
The model number listed is not coming up as a valid model number. If the unit is a whirlpool Duet front load washer then it could be the MCU. The F11 error code would indicate a communicaation between the central control unit and the motor control unit. You would want to check the wire harness connections to the MCU, motor and CCU for corrosion or damage. Check the drive system for worn or failed components, check the MCU, CCU Motor and wire harness. The MCU is located on the base of the unit and can be access from the back of the unit.
Answered by AppliancePartsPros.com | Friday, December 14, 2012