Note: This question is for the older version of this part, but we thought you might still find it helpful
I have a model CGM2761KQ1, I have ordered this part for my washer, everything mounts up correctly, the wiring appears to be the same, but my washer still will not start, when I have the old motor in there it still works moderately, but the new one will not start up at all. What could be the issue?
ANSWER Hello Able. If the belt switch on the dryer is not engaged, it will cause some problems with the unit. Check and make sure the belt switch reads that the belt is on, so the motor W10438970 will run. Also, read the sheet sent with the motor and make sure you are wiring it correctly. If one wire is off, it will not run properly. Hope this helps.
Answered by AppliancePartsPros.com | Friday, February 10, 2012